Casino / Sports
These terms set out how your raja04 account works — what we expect from you, what you can expect from us, and how transactions via Nagad and Bank Transfer are handled. Access to this platform depends on your local law and eligible region.
By creating and using a raja04 account, you confirm that you have read, understood and accepted these terms in full. They apply from the moment you complete registration and remain in effect for as long as your account is active. We may revise these terms at any time; continued use of the platform after a revision constitutes acceptance of the updated version. We recommend checking this page periodically so you stay informed of any changes. These terms govern your use of the platform including account registration, deposits and withdrawals processed through Nagad and Bank Transfer, participation in available game categories, and all communications between you and our support team. Where any section of these terms is found to conflict with applicable local law in your eligible region, the local legal requirement takes precedence for that section only; the remaining provisions continue to apply in full. If you do not agree with any part of these terms, you should stop using the platform and contact support to close your account. We do not waive any right by failing to enforce a particular provision at a given point in time.
These terms have a defined boundary. Understanding what falls inside and outside their scope helps you know which rules apply when you have a question about your account, a transaction, or site content.
Registration, login, account verification and the rules around account suspension or closure are fully covered by these terms. Any action that affects your ability to access the platform is governed here.
Deposits and withdrawals processed through Nagad and Bank Transfer fall within this policy. The limits, processing steps and reversal conditions shown in your account settings are part of these terms by reference.
Game availability, lobby structure, promotional notices and published support routes on this site are governed by these terms. Content is subject to change and availability depends on your eligible region and local law.
Game studios such as Pragmatic Play, Microgaming, Spadegaming, Joker and PG Soft supply game content under their own agreements. Their terms sit outside this policy; raja04 is not liable for third-party rules or technical conduct.
These terms are not just obligations — they also describe what you can do. You have the right to review your full transaction history at any time directly from the account wallet section, where every Nagad and Bank Transfer record is logged with a timestamp. If you notice an error in your account details — name, contact number or payment method on file — you can correct most fields through the account settings page without contacting support. For fields that require verification, raise a request through the support channel and we will guide you through the steps shown in your account. You also have the right to ask questions about any clause in these terms; we do not expect you to interpret policy language alone. Raise any terms-related question through our published support route and we will respond with a plain explanation. Finally, you may request account closure at any time, subject to the conditions in the account closure section of your settings.
Your full deposit and withdrawal history — including all Nagad and Bank Transfer entries — is visible in the account wallet. Filter by date or method to locate any specific record.
Update your contact number or registered payment method directly in account settings. Fields that need identity verification are flagged; follow the on-screen steps or contact support for those.
If any clause in these terms is unclear, contact our support team with your account reference. We will give you a plain, direct answer — not a copy of the same policy text.
You may close your account at any time. Open the account settings page, locate the closure option and follow the steps listed there. Any pending withdrawal must clear before the account is closed.
If you have a question about how these terms apply to your account or a transaction, the routes below are the published ways to get a response. We handle policy questions through the same channels as account support — there is no separate queue.
Open the chat icon from any page on the site while logged in. State your account reference and the specific clause or transaction you are asking about so we can respond without back-and-forth.
Send your query to the support email address listed in the Help section of your account. Include your registered contact number and a brief description of the terms question or transaction issue.
The Help section inside your signed-in account contains published answers to common terms questions, including the account closure process and how Nagad and Bank Transfer transactions are handled under this policy.
We keep these terms visible and accessible from every page so you always know where to find them. Changes are applied site-wide and the version date shown at the bottom of this page is the one currently in effect.
We collect only the account and transaction data needed to operate your wallet and process Nagad or Bank Transfer requests. We do not sell or share your personal data with third parties outside of what is required for payment processing and identity verification as described in our privacy policy.
We use session cookies to keep you logged in and to remember your account preferences across visits. You can manage cookie settings through your browser, though disabling session cookies may affect how the account wallet and payment screens load.
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, contact support immediately using the live chat or email route listed on this page. We will guide you through the account lock and review steps shown in your settings.
If you believe a term has been applied incorrectly to your account or transaction, raise it through the support email channel with your account reference. We will review the specific clause and the transaction record together and reply with our assessment.
The questions below cover the terms points we hear about most often from account holders. If your question is not here, reach us through live chat or the support email listed in your account.
Access to the platform and the applicability of these terms depend on your local law and eligible region. We do not make region-specific carve-outs within the terms themselves. If you have a question about eligibility in your area, contact support with your account reference.
The terms apply to all payment methods available in your account, including both Nagad and Bank Transfer. Switching between them does not change the terms that govern your account — the same transaction rules, limits and reversal conditions apply to both methods as shown in your account settings.
Yes, we can update these terms at any time and the revised version takes effect immediately on publication. We do not send individual notifications for every change, which is why we recommend checking this page periodically. Continued use of your account after a revision means you accept the updated terms.
Contact support via the email route listed in your account Help section. Include your account reference and the specific transaction or clause in question. We will review the record and the relevant term together and get back to you with a clear explanation of how the rule was applied.
No. Studios such as Pragmatic Play, PG Soft, Microgaming, Spadegaming and Joker supply game content under their own separate agreements. These terms cover your raja04 account and transactions only. For questions about specific game mechanics or RTP disclosures, check the information shown within the game itself.
Open the account settings page and locate the closure option. Any pending withdrawal through Nagad or Bank Transfer must be completed before closure is confirmed. Once your wallet balance reaches zero and all transactions have settled, you can submit the closure request directly from that settings screen.